299vit Terms and Conditions

General Rules

299vit ("Platform", "we", or "Company") provides an online gaming service for players in Bangladesh. These Terms form a legal agreement between you ("user", "player") and 299vit. Please read these Terms carefully before accessing the platform, creating an account, or using any service.

1.1 Applicability

These Terms apply to the 299vit website (https://299vit.cam), its mobile version, and all related services. In addition to these Terms, 299vit's Privacy Policy and Responsible Gaming Policy also apply and form an integral part of these Terms.

1.2 Age Restriction

299vit's services are available only to individuals aged 21 or older. No person under the age of 21 may use this platform. By registering an account, you confirm that you are at least 21 years old.

299vit may request proof of age at any time. Providing false information about age will result in immediate account closure, and any associated winnings may be forfeited.

1.3 Language and Interpretation

The Bengali version of these Terms shall be considered the authoritative document. In the event of any dispute, the interpretation of the Bengali text shall prevail.

Account Registration

Creating a personal account is required to use 299vit's full services. By completing the registration process, you agree to the following conditions.

2.1 Eligibility to Register

• You must be at least 21 years of age.
• You must provide accurate and complete personal information.
• Each person may open only one account.
• No member of the same household or family may operate more than one account.
• You must operate the account on your own behalf and in your own interest.

2.2 Accuracy of Information

All information provided at the time of registration must be true, complete, and up to date. Providing false information in your name, date of birth, mobile number, or account details may result in account suspension or closure. If any information changes, you must notify our support team immediately.

2.3 Account Security

299vit is not liable for losses resulting from unauthorized use of your account, unless it is proven that the failure was due to 299vit's own negligence.

Account Verification

To ensure a safe and transparent service, 299vit may ask you to complete an identity verification (KYC) process at any time. This is a standard industry practice and is essential for protecting the interests of all players.

3.1 Required Documents

One or more of the following documents may be requested for verification:

• A clear photo of your National ID Card (NID) or passport.
• Proof of current address (utility bill, bank statement).
• Proof of ownership of your payment method (screenshot of your bKash, Nagad, Rocket, or Upay account).
• Selfie or video verification, as required.

3.2 Unverified Accounts

Withdrawals may be put on hold until verification is complete. 299vit reserves the right to temporarily suspend an account if it does not respond within a reasonable time after a verification request.

Deposits and Withdrawals

299vit ensures fast and secure financial transactions through Bangladesh's most popular mobile banking methods.

4.1 Accepted Payment Methods

4.2 Deposit Rules

• The minimum deposit amount is ৳100 for each method.
• Deposits must come from a mobile banking account registered in your own name.
• Deposits from third-party accounts are not accepted.
• If you experience any issue with a deposit transaction, please notify the support team via live chat.

4.3 Withdrawal Rules

• The minimum withdrawal amount is ৳800.
• Withdrawals are generally processed within 15 minutes to 2 hours.
• Withdrawals will only be made to the same payment method used for the deposit.
• Withdrawals may be held if account verification has not been completed.
• Withdrawals will not be processed if the bonus wagering requirements have not been met.
• 299vit reserves the right to delay or cancel withdrawals in cases of suspicious transactions.

Bonuses and Promotions

299vit offers various types of bonuses and promotional offers. Each offer has its own terms that must be followed.

5.1 Welcome Bonus

5.2 Wagering Requirements

• The welcome bonus must be wagered 15 times (15x) before withdrawal.
• Only valid game bets will count toward the wagering calculation.
• Multiple bonuses cannot be used at the same time.
• Wagering must be completed before the bonus expires.

5.3 General Bonus Rules

• Bonuses apply to one account only — claiming bonuses on multiple accounts may result in both accounts being closed.
• 299vit reserves the right to modify, suspend, or cancel any promotional offer at any time.
• If bonus abuse is suspected, the account in question may be subject to investigation.
• Separate bonus and cashback offers apply for VIP members.

5.4 VIP Cashback

299vit's VIP program has four tiers. Weekly cashback is provided at each tier:

• Bronze — up to 0.2% weekly cashback
• Silver — up to 0.5% weekly cashback
• Gold — up to 0.8% weekly cashback
• Platinum — up to 1.0% weekly cashback

Gaming Rules

All games available on 299vit — live casino, slots, sports betting, and others — are conducted in a fair and transparent manner. It is important to know the rules below before enjoying the gaming experience.

6.1 Fair Play Policy

299vit believes in fair play. The outcome of all games is determined through Random Number Generator (RNG) technology, verified by third-party auditors. If any allegation of game result manipulation is proven, 299vit will conduct a full investigation.

6.2 Technical Errors

If a game result is affected by server outages, connection issues, or any other technical error, 299vit will attempt to provide a reasonable resolution. However, 299vit does not accept full liability for losses arising from technical errors.

6.3 Maximum Bet Limits

Each game has its own minimum and maximum bet limits, which are clearly stated in the game lobby. Maximum bet limits may differ when a bonus is active. Placing bets above the set limit while a bonus is active may result in the bonus being cancelled.

6.4 Game Provider Terms

Games available on 299vit are developed by reputable game providers including PG Soft, Pragmatic Play, JILI, and Spribe. The individual terms of each game provider may also apply.

Prohibited Activities

The following activities are strictly prohibited in order to maintain a fair environment on the platform. Violation of these rules may result in immediate account closure.

Account Closure & Suspension

8.1 299vit's Authority

299vit may suspend, close, or restrict an account in the following circumstances:

• Violation of any clause of the Terms and Conditions.
• Suspicion of fraud or money laundering.
• Providing false information or documents.
• Failure to cooperate with verification.
• Direction from a legal or regulatory authority.
• At the player's own request (self-exclusion).

8.2 Voluntary Account Closure

If you wish to close your account voluntarily, please notify our support team via 24/7 live chat. Your balance may be withdrawn before the account is closed, but all wagering conditions must be met.

8.3 Self-Exclusion

As part of responsible gaming, 299vit offers a self-exclusion facility. You may request a temporary or permanent account suspension via live chat. After self-exclusion, 299vit is not obligated to grant re-entry to the platform if an attempt is made.

Privacy & Data Protection

299vit places the highest importance on protecting your personal information. To learn more about how we collect, store, and use your data, please read our Privacy Policy.

9.1 Purpose of Data Use

• Account verification and management.
• Processing financial transactions.
• Providing customer support.
• Fraud prevention and ensuring security.
• Meeting legal and regulatory requirements.

9.2 Sharing Data with Third Parties

299vit does not sell your personal information or provide it to third parties for commercial purposes. However, data may be shared on a limited basis with trusted partners when required for payment processing, fraud prevention, and legal obligations.

Responsible Gaming

299vit believes that gaming is a form of entertainment — not a means of financial solution. We are committed to supporting you in maintaining healthy gaming habits.

10.1 Age Verification & Protection

299vit's services are for people aged 21 and above only. We actively work to prevent access by minors and strictly follow age verification procedures.

10.2 Setting Limits

Players may set the following limits via live chat:

• Daily/weekly/monthly deposit limits.
• Single bet limit.
• Session time limit.
• Temporary or permanent self-exclusion.

10.3 Support & Resources

If you feel that gaming is affecting your personal or financial life, please contact us via our 24/7 live chat or read our Responsible Gaming page.

Limitation of Liability

299vit is not fully liable for the following:

• Game losses due to internet disconnection or technical issues.
• Faults in third-party software or devices.
• Losses arising from user negligence or rule violations.
• Losses caused by cyberattacks, hacking, or malware.
• Service disruption caused by government or regulatory orders.
• Unforeseen circumstances (Force Majeure) such as natural disasters, pandemics, etc.

11.1 Service Availability

299vit always strives to ensure uninterrupted service. However, service may be temporarily unavailable due to maintenance, upgrades, or unforeseen technical issues. We apologize for any inconvenience caused during such times.

Changes to Terms and Conditions

299vit reserves the right to partially or fully amend these Terms and Conditions at any time. For significant changes, 299vit will provide a notification to players' accounts.

12.1 Method of Notification

• Publishing a new version on the website.
• Direct notification via live chat.
• Email notification (to the registered email address).

12.2 Acceptance of Changes

If you continue to use the platform after the updated Terms and Conditions are published, you will be considered to have accepted the new terms. If you do not accept the updated terms, please stop using the platform and request account closure via live chat.

12.3 Contact

If you have any questions or need clarification regarding these Terms and Conditions, please contact our 24/7 live chat support team or send an email to [email protected]. Our team is ready to answer any of your questions in Bengali.